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Feedback

With FRANK asking for feedback is

fun, easy and safe.

PULSE FEEDBACK

FRANK's pulse method makes asking and giving feedback "normal" and weekly. As a result, giving feedback, in addition to the app, will increasingly happen face-to-face and just-in-time. Only by regularly giving feedback it  will become a (normal) part of the organizational culture.

HOW DO WE DO THAT?

By taking the initiative

FRANK asks small, concrete questions about a specific skill or behavior. First reflect on the skill yourself and then send a feedback request to your trustees. They receive the feedback request automatically on their phone and can answer it easily and quickly. The employee receives feedback from each trustee individually and can view the joint score in his dashboard.

TRUSTEES

Colleagues (maximum 5) who are invited by the employee to give him feedback during a certain period.

GROWTH

The unique personal dashboard from FRANK makes it possible for the employee to compare their own reflection score against the feedback score of their trustees. With this the employee can compare whether his "inside", what he feels and means, and the "outside", what he shows, are in agreement with each other

Handige Features

Gap analysis

In the dashboard, the employee can compare his own scores with the scores his trustees gave him. He can also see where his self-image differs from how others perceive him.

Customization

FRANK’s question library contains 26 competencies, but customization for organization-specific competences and core values ​​is possible.

Personal development

The employee can start with his development points immediately. Based on the scores, FRANK can prepare the appropriate and customized online training for the employee at any time.

Pulse

Regular feedback is very important for development, but is often forgotten in the issues of the day. FRANK ensures that users automatically request feedback every week.

Periodical evaluations

In addition to feedback on skills, there is also the possibility to periodically carry out a personal evaluation. For example, employee's can aks their trustees once every 3 months about the general functioning and shown deployment.

Easy

Asking for feedback, can be quite difficult sometimes. To whom do you want to ask what and when? FRANK makes it easy and fun. The questions are short, relevant and easy to answer for both the feedback requester and the feedback provider.

Handige Features

Gap analysis

In the dashboard, the employee can compare his own scores with the scores his trustees gave him. He can also see where his self-image differs from how others perceive him.

Customization

FRANK’s question library contains 26 competencies, but customization for organization-specific competences and core values ​​is possible.

Personal development

The employee can start with his development points immediately. Based on the scores, FRANK can prepare the appropriate and customized online training for the employee at any time.

Pulse

Regular feedback is very important for development, but is often forgotten in the issues of the day. FRANK ensures that users automatically request feedback every week.

Periodical evaluations

In addition to feedback on skills, there is also the possibility to periodically carry out a personal evaluation. For example, employee's can aks their trustees once every 3 months about the general functioning and shown deployment.

Easy

Asking for feedback, can be quite difficult sometimes. To whom do you want to ask what and when? FRANK makes it easy and fun. The questions are short, relevant and easy to answer for both the feedback requester and the feedback provider.